TERMS & CONDITIONS
Overview of Terms & Conditions
Scope of application
Offers and contract conclusion
Right of revocation
Terms & Conditions
Our Terms & Conditions below contain legal information regarding your rights according to the applicable regulations on agreements for remote sales and electronic business transactions.
1. Scope of application
These terms and conditions apply for all deliveries from GRAND CHESS Arts & Entertainment UG to customers (§ 13 BGB). A customer is any natural person who concludes a legal transaction for a purpose which can be attributed neither to his/her commercial nor to his/her independent professional occupation.
2. Contractual partner
The purchase contract is made with: GRAND CHESS Arts & Entertainment UG, Budapester Str. 40, D-20359 Hamburg, Germany, VAT identification number DE309464393. Our customer service for questions, returns and complaints can be reached on workdays from 10:00 am to 6:00 pm by telephone at +49-40-30743497 or by e-mail at firstname.lastname@example.org.
3. Offers and contract conclusion
3.1 If you wish to purchase one of our products you may go to our “exclusive” menu and ask for a quote.
3.2 We will send you a quote per e-mail including the costs for shipping/handling and payment methods. This e-mail also contains links to our terms and conditions.
3.3 The contract is concluded when payment is made. After receipt of payment we will send you the ordered product and inform you about the insured shipment providing a tracking number.
4. Right of revocation
4.1 Customers have the following right of revocation.
Terms of revocation
You have the right to withdraw from this agreement within fourteen days without stating a reason. The period of revocation is fourteen days from the date on which the goods were accepted by you or by a third party appointed by you, who is not the carrier.
In order to exercise your right of revocation, you must notify us GRAND CHESS Arts & Entertainment UG, Budapester Str. 40, D-20359 Hamburg, Germany, +49-40-30743497, e-mail at email@example.com accordingly in an unequivocal statement (e.g. letter sent by post or e-mail) of your decision to withdraw from the agreement. A sent notification of your intention to exercise your right of revocation prior to expiry of the period of revocation shall be sufficient to comply with the period of revocation.
Consequences of revocation
If you withdraw from this agreement, we shall refund all payments that we have received from you, including delivery costs (with the exception of additional costs that arise if you have selected a form of delivery other than the cheapest form of standard delivery offered by us) without undue delay and within fourteen days at the latest from the date on which we received the notice of revocation. For this refund we use the same method of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.
We may refuse to refund you until the goods have been returned to us or until such time as you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and, at all events, within fourteen days at the latest from the date on which you notified us of your withdrawal from the agreement. The deadline shall be deemed to have been complied with if the goods are dispatched prior to expiry of the deadline.
The immediate costs of returning the goods shall be borne by you.
You shall only be required to compensate any loss of value if said loss of value can be attributed to any unnecessary handling of the goods for the purpose of testing the condition, properties and functionality of said goods.
We ship worldwide with Deutsche Post and DHL.
Payment can be made either by bank transfer or PayPal.